|
HOW
TO AVOID TRAVEL SCAMS!
If you have been offered a
great bargain on a cruise or resort vacation, but you
cannot seem to get all the details unless you pay the
company first, you may be dealing with a travel scam.
PAY
NOW, TRAVEL LATER ... MAYBE-
Typically, scam operators won't
give you full and complete information in writing
until after you've given them a credit card number,
certified check or money order. Once you do get
further information, there will be restrictions and
conditions which may make it more expensive, or even
impossible, to take your trip. Click
here to see a mock scam site by the Federal Trade
Commission.
While getting a refund is
sometimes possible, it's better to avoid paying
anything in the first place. While there is the remote
chance that you might miss a legitimate deal, chances
are you will save yourself time and money in the long
run.
To help avoid being a victim
of a travel scam, the American Society of Travel
Agents provides the following suggestions when
evaluating travel offers:
» Be extremely skeptical
about postcard and phone solicitations which say
you've been selected to receive a fabulous vacation;
» Never give out your
credit card number unless you initiate the
transaction and you are confident about the company
with which you are doing business;
» You should receive
complete details in writing about any trip prior to
payment. These details should include the total
price; cancellation and change penalties, if any;
and specific information about all components of the
package;
» If you insist on calling
a 900 number in response to a travel solicitation,
understand the charges and know the risks;
» Walk away from high
pressure sales presentations which don't allow you
time to evaluate the offer, or which require that
you disclose your income;
» Be suspicious of
companies which require that you wait at least 60
days to take your trip.
If you think you've been
scammed, contact your local Better
Business Bureau, your
local or state Consumer Affairs Office, state
attorney general's office, or e-mail ASTA's Consumer
Affairs Department at consumeraffairs@astahq.com
for information and assistance.
SPORTS
TRAVEL PACKAGES-
Often you
will find advertisements for travel packages to major
sporting events, like the Super Bowl, the Daytona 500
or the World Series. Many of these offers are
legitimate, but there have been instances in the past
where consumers have been scammed by unscrupulous
vendors who never had tickets to the event.
"Every year, we hear
reports of sports fans whose travel plans were ruined
by a questionable organization with an offer that
sounded too good to be true," said ASTA President
and CEO Kathryn W. Sudeikis, CTC. "A good travel
agent knows which questions to ask and what to look
for in a legitimate sports travel package. Many people
aren’t aware, for instance, that under the U.S.
government’s ‘Truth in Ticketing’ rules, a tour
operator advertising a Super Bowl travel package that
includes a flight and game tickets must have the game
tickets in hand or have a written contract for the
tickets before they can even advertise."
Before
you buy a sports travel package, be sure to carefully
read the tour brochure and any other
solicitation material and pay by credit card, where
possible, so you can be protected under federal fair
credit practice laws.
AGENT
CREDENTIALS FROM "CARD MILLS"-
Beware of
offers from companies that sell questionable travel
agent credentials. Consumers may be led to believe
that such cards allow them to travel at free or
reduced rates.
Organizations
making these offers are known throughout the travel
industry as "card mills" because they
routinely offer credentials by the thousands in the
form of an identification card that is sold for a
significant fee. In turn, these cards would presumably
be accepted by every segment of the travel industry.
Most suppliers of travel, however, do not accept them.
For more
information, see: "Beware
of Card Mill Promotions Offering Free or Reduced
Travel as Travel Agent Perks" by the American
Society of Travel Agents!
|